This is a translation provided for information purposes only. In the event of any discrepancy, the Spanish version shall prevail.
Climatización y Refrigeración Mallorklima S.L.U is the controller of the user's personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Spanish Organic Law 3/2018 of 5 December (LOPDGDD).
Depending on the form or the means by which we obtain your data, we always ask you for the minimum data necessary to fulfil the purposes detailed in each case.
Depending on the form through which we have obtained your personal data, we will process them confidentially in order to achieve the following purposes:
Contact form
To respond to enquiries or any type of request made by the user through any of the means of contact made available on the controller's website. (legitimate interest of the controller, Art. 6.1.f GDPR)
To send commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that makes commercial communications possible. These communications will be made by the controller and will relate to its products and services, or to those of its partners or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to the personal data. (consent of the data subject, Art. 6.1.a GDPR)
To carry out statistical analyses and market research. (legitimate interest of the controller, Art. 6.1.f GDPR)
Newsletter form
To send newsletters, news, offers and online promotions. (consent of the data subject, Art. 6.1.a GDPR)
Request a quote form
To send commercial quotes for products and services. (performance of a contract or pre-contract, Art. 6.1.b GDPR)
To send commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that makes commercial communications possible. These communications will be made by the controller and will relate to its products and services, or to those of its partners or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to the personal data. (consent of the data subject, Art. 6.1.a GDPR)
Online forum form
To take part in the online forums proposed by the controller. (consent of the data subject, Art. 6.1.a GDPR)
Curriculum vitae form
To include the data subject in personnel selection processes and to analyse the applicant's profile with a view to selecting a candidate for the controller's vacant position. (consent of the data subject, Art. 6.1.a GDPR)
Testimonial form
To moderate and publish on the website the user's experiences, opinions and suggestions about a product or service. (consent of the data subject, Art. 6.1.a GDPR)
Comments form
To moderate and publish on the website opinions about a publication. (consent of the data subject, Art. 6.1.a GDPR)
User registration form
To manage the user's account in order to provide personalised access to the website and to the interactive services it offers. (consent of the data subject, Art. 6.1.a GDPR)
Bookings form
To formalise bookings at the controller's establishment. (performance of a contract or pre-contract, Art. 6.1.b GDPR)
To send commercial advertising communications to customers by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that makes it possible to send commercial communications relating to products or services similar to those initially contracted by the customer (Art. 21.2 LSSI). (legitimate interest of the controller, Art. 6.1.f GDPR)
Social Networks form
Contact through Social Networks in order to maintain a relationship between the User and the Controller, which may include the following operations: - Processing your requests and enquiries. - Providing information about activities and events. - Providing information about products and/or services. - Interacting through official profiles. The user has a profile on the same social network and has decided to join the Controller's social network, thereby demonstrating interest in the information published on it; therefore, at the moment of requesting to follow our official page, the user provides consent for the processing of their data. The User may access the privacy policies of the social network itself at any time, as well as configure their profile to guarantee their privacy. Once the User is a follower of or has joined the Controller's social network, they may publish comments, links, images, photographs or any other type of content supported by it. In all cases, the User must be the owner of the published content, hold the copyright and intellectual property rights, or have the consent of the affected third parties. - Sending commercial communications relating to the activities of the Group's companies, as well as of companies outside the Group with which commercial collaboration or intermediation agreements have been established. (consent of the data subject, Art. 6.1.a GDPR)
Instant Messaging form
To schedule appointments and meetings with the controller. (legitimate interest of the controller, Art. 6.1.f GDPR)
To send commercial advertising communications to customers by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that makes it possible to send commercial communications relating to products or services similar to those initially contracted by the customer (Art. 21.2 LSSI). (legitimate interest of the controller, Art. 6.1.f GDPR)
To manage, maintain, improve or develop the services provided. (performance of a contract or pre-contract, Art. 6.1.b GDPR)
To manage your online purchase or order, process the payment and proceed with its dispatch or activation, on the basis of the general terms and conditions of contract. (performance of a contract or pre-contract, Art. 6.1.b GDPR)
To send commercial quotes for products and services. (performance of a contract or pre-contract, Art. 6.1.b GDPR)
To send commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that makes commercial communications possible. These communications will be made by the controller and will relate to its products and services, or to those of its partners or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to the personal data. (consent of the data subject, Art. 6.1.a GDPR)
To respond to enquiries or any type of request made by the user through any of the means of contact made available on the controller's website. (legitimate interest of the controller, Art. 6.1.f GDPR)
Video surveillance form
Purpose: Security and access control, employment monitoring and internal activity control. Legal basis: Public interest in security and access control, and the legitimate interest of the Controller based on Art. 20.3 of the Spanish Workers' Statute. Retention: A maximum of 30 days. (consent of the data subject, Art. 6.1.a GDPR)
Images and recordings form
File containing still and/or moving images. Includes publication in the media of the controller or of third parties. (consent of the data subject, Art. 6.1.a GDPR)
Customers and suppliers form
Commercial management with customers and suppliers. (legitimate interest of the controller, Art. 6.1.f GDPR)
Advertising exclusion form
Management of data in order to avoid sending commercial communications to those who have expressed their refusal or objection to receiving them. (compliance with a legal obligation, Art. 6.1.c GDPR)
Commercial advertising form
Advertising management and commercial prospecting. Includes data from legitimate publicly accessible sources. (legitimate interest of the controller, Art. 6.1.f GDPR)
Data subjects' rights form
To deal with citizens' requests in the exercise of the rights established by the GDPR. (compliance with a legal obligation, Art. 6.1.c GDPR)
Users of the controller's website, app and other platforms form
Identification data of users accessing the corporate website. (legitimate interest of the controller, Art. 6.1.f GDPR)
Training, courses, workshops, activities or similar form
Management of the conditions of access and use. (legitimate interest of the controller, Art. 6.1.f GDPR)
Legal representatives and contact persons form
Should you be a legal representative or contact person of any of the entities or persons with which the Foundation has dealings, the controller will process your data in order to monitor the development of the intended relationship. (consent of the data subject, Art. 6.1.a GDPR)
They will be kept for no longer than is necessary to maintain the purpose of the processing or for as long as there are legal provisions requiring their custody; when they are no longer necessary for that purpose, they will be deleted using appropriate security measures to guarantee the anonymisation of the data or their total destruction.
No disclosure of personal data to third parties is envisaged, except where necessary for the development and execution of the purposes of the processing, to our service providers in the field of communications, with whom the controller has signed the confidentiality and data processor agreements required by current privacy legislation.
Should the USER provide personal data of third parties for any purpose, they guarantee that they have previously informed those affected and obtained their consent for the disclosure of their data to the Controller.
The USER guarantees that the persons affected are of legal age and that the information provided is accurate and truthful.
The Controller may verify the consent of those affected by means of an initial e-mail with non-commercial content requesting verification of the consent granted on their behalf by the USER.
Should any liability arise from a breach of these conditions by the USER, the USER shall be answerable for the consequences of such breach.
In accordance with Article 44 of the GDPR, authorisation for the international transfer of data to a country that has not been declared as providing an adequate level of protection may only be granted if sufficient guarantees are obtained. Accordingly, it may be granted if the controller provides a written contract, concluded between the data exporter and the data importer, setting out the necessary guarantees for the protection of data subjects and ensuring the exercise of their rights.
The controller may use services from providers whose servers or headquarters are located elsewhere and, therefore, such transfers may take place. To consult the updated list of providers, please contact the controller or write to admon.mallorklima@gmail.com.
The rights available to the user are:
To make it easier to exercise these rights, we provide you with the data subject rights request form (PDF, in Spanish).
Contact details for exercising your rights:
Climatización y Refrigeración Mallorklima S.L.U. C/ Passatemps, 65 - 07120 Palma (Illes Balears). E-mail: admon.mallorklima@gmail.com
By ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, users expressly, freely and unequivocally accept that their data are necessary for the provider to deal with their request, the inclusion of data in the remaining fields being voluntary. The user guarantees that the personal data provided to the controller are truthful and is responsible for notifying any change to them.
The controller states that all data requested through the website are mandatory, as they are necessary in order to provide an optimal service to the user. Should not all data be provided, it cannot be guaranteed that the information and services provided will be fully suited to your needs.
If by any means you provide us with personal data of other persons, the controller warns that you must do so with their consent and having previously informed them of the matters contained in this Privacy Policy. Likewise, the controller undertakes to provide any third party whose data you supply with the relevant information, in accordance with Article 14 of the General Regulation.
In accordance with the provisions of current personal data protection legislation, the controller complies with all the provisions of the GDPR and the LOPDGDD for the processing of the personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, whereby data are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The controller guarantees that it has implemented appropriate technical and organisational policies in order to apply the security measures established by the GDPR and the LOPDGDD, with the aim of protecting users' rights and freedoms, and has communicated the appropriate information to them so that they can exercise those rights.
Within the framework of the provision of its services, some of the providers used by the controller may be located outside the European Economic Area (EEA) or may process data from third countries.
In such cases, the controller guarantees that these international data transfers are carried out in compliance with Regulation (EU) 2016/679 (GDPR), applying the appropriate safeguards for the protection of personal data, such as the execution of Standard Contractual Clauses approved by the European Commission, the existence of adequacy decisions of the European Commission or other legal safeguards recognised by the applicable legislation.
The user may request additional information about the specific safeguards applied to each international transfer by contacting the controller at admon.mallorklima@gmail.com.
For further information on privacy safeguards, you may contact the controller at Climatización y Refrigeración Mallorklima S.L.U. C/ Passatemps, 65 - 07120 Palma (Illes Balears). E-mail: admon.mallorklima@gmail.com
This privacy policy has been in force since 05/08/2026.
The controller reserves the right to modify this policy in order to adapt it to future legislative or case-law developments that may be applicable, or for other technical, operational, commercial or corporate reasons. Should the changes affect users' rights, the controller undertakes to inform them of the reasons.